HQ Triply provides an online storefront and mobile shopping application for outdoor products. This policy explains how we process information when you browse, create an account, place an order, or contact us.

Information we collect

  • Account and contact information, including name and email address.
  • Order, delivery, payment-status, and transaction-reference information.
  • Content you submit, including support messages, reviews, and wishlists.
  • Technical and usage data, including device type, IP address, and diagnostics.

How we use and share information

We use information to operate accounts and shopping features, process orders, prevent fraud, provide support, measure performance, and comply with law. We share only the information needed by service providers such as payment, hosting, email, supplier, and shipping partners. We do not sell personal information for money.

Retention and security

We retain information only as long as needed to provide the service, fulfill orders, meet legal obligations, resolve disputes, and prevent fraud. We use administrative and technical safeguards designed to protect personal information.

Your choices and account deletion

You may request access, correction, or deletion of your personal information. See our account and data deletion instructions.

Children's privacy

HQ Triply is not directed to children under 13, and we do not knowingly collect their personal information.

Contact

For privacy questions or requests, use our contact form and include “Privacy request” in the subject.